U.S. Workers Are More Worried Than Hopeful About Future AI Use in the Workplace
American workers have mixed feelings about how AI technologies, like ChatGPT, will affect jobs in the future.
Numbers, Facts and Trends Shaping Your World
American workers have mixed feelings about how AI technologies, like ChatGPT, will affect jobs in the future.
Americans also express little confidence in major technology companies to prevent misuse of their platforms to influence the election.
22% of Americans say they interact with artificial intelligence almost constantly or several times a day. 27% say they do this about once a day or several times a week.
High school teachers are more likely than elementary and middle school teachers to hold negative views about AI tools in education.
Today, 52% of Americans are more concerned than excited about AI in daily life, compared with just 10% who say they are more excited than concerned.
In 2022, 19% of American workers were in jobs that are the most exposed to artificial intelligence, in which the most important activities may be either replaced or assisted by AI. Women, Asian, college-educated and higher-paid workers have more exposure to AI, but workers in the most exposed industries are more likely to say AI will help more than hurt them personally.
52% of Americans say they feel more concerned than excited about the increased use of artificial intelligence.
62% of Americans believe artificial intelligence will have a major impact on jobholders overall in the next 20 years, but far fewer think it will greatly affect them personally. Majorities oppose using AI in making final decisions on hiring or firing.
There is significant discomfort among Americans with the idea of AI being used in their own health care. Yet many see promise for AI to help issues of bias in medical care.
Most Americans say racial and ethnic bias in hiring practices and performance evaluations is a problem, but they differ over how big of a problem it is.
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