The Internet and the Pandemic
Nine-in-ten Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles.
Numbers, Facts and Trends Shaping Your World
Colleen McClain
Senior Researcher
Colleen McClain is a senior researcher focusing on internet and technology research at Pew Research Center.
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short reads
56% of Americans oppose the right to sue social media companies for what users post
41% of U.S. adults say people should be able to sue social media companies for content that other users post on these companies’ platforms.
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34% of lower-income home broadband users have had trouble paying for their service amid COVID-19
Some 15% of all home broadband users in the U.S. say they have had trouble paying for their high-speed internet service during the pandemic.
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feature
Americans and ‘Cancel Culture’: Where Some See Calls for Accountability, Others See Censorship, Punishment
U.S. adults explain – in their own words – what they think cancel culture means.
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70% of U.S. social media users never or rarely post or share about political, social issues
Only 9% of adult social media users say they often post or share things about political or social issues on social media.
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Republicans, Democrats at odds over social media companies banning Trump
Americans are more likely to support than oppose banning Donald Trump’s social media accounts, but views are divided along political lines.
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Most Americans don’t answer cellphone calls from unknown numbers
Eight-in-ten Americans say they don’t generally answer their cellphone when an unknown number calls, our survey found.
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Key findings about Americans’ views on COVID-19 contact tracing
As the U.S. battles COVID-19, effective contact tracing has proven to be a major challenge for those trying to contain the spread of the coronavirus.
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report
The Challenges of Contact Tracing as U.S. Battles COVID-19
Majorities of adults say they would be open to participating in some parts of the process of identifying and isolating coronavirus victims, but others are reluctant to engage fully with public health authorities.
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Americans think social media can help build movements, but can also be a distraction
80% of Americans say social media platforms are very or somewhat effective for raising public awareness about political or social issues.
