Digital divide persists even as Americans with lower incomes make gains in tech adoption
The shares of Americans in each income tier who have home broadband or a smartphone have not significantly changed from 2019 to 2021.
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The shares of Americans in each income tier who have home broadband or a smartphone have not significantly changed from 2019 to 2021.
Some 15% of all home broadband users in the U.S. say they have had trouble paying for their high-speed internet service during the pandemic.
Today, 25% of adults ages 65 and older report never going online, compared with much smaller shares of adults under the age of 65.
Lee Rainie, director of internet and technology research at the Pew Research Center, presented this material on October 14, 2020 at a gathering sponsored by the International Institute of Communications. He described the most recent Center public opinion surveys since mid-March, covering the impact of the COVID-19 outbreak, racial justice protests that began in the summer, and the final stages of the 2020 presidential election campaign.
38% of parents with children whose K-12 schools closed in the spring said that their child was likely to face digital obstacles in schoolwork.
Two-thirds of parents in the U.S. say parenting is harder today than it was 20 years ago, with many citing technologies – like social media or smartphones – as a reason.
Americans with lower incomes are particularly likely to have concerns related to the digital divide and the digital “homework gap.”
A median of 77% across 34 countries surveyed use the internet at least occasionally or own an internet-enabled smartphone.
A majority of Americans are turning to digital means to stay connected and track information about the coronavirus outbreak.
COVID-19 may yet do what years of advocacy have failed to: Make telework a benefit available to more than a relative handful of U.S. workers.
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ABOUT PEW RESEARCH CENTER Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. It does not take policy positions. The Center conducts public opinion polling, demographic research, computational social science research and other data-driven research. Pew Research Center is a subsidiary of The Pew Charitable Trusts, its primary funder.
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